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Get in Touch
Whether you need custom botanical gifting advice, bespoke event arrangements, or instant support for an active order, our concierge is at your service.
Concierge & Atelier
Reach us directly through any of our dedicated channels. We strive to reply to every customer inquiry promptly.
Studio & Headquarters
Basket Haus Atelier
Lucknow, Uttar Pradesh, India - 226001
Customer Support Hours
Monday – Sunday: 8:00 AM – 9:00 PM IST
Same-day floral delivery dispatched 7 days a week
Urgent Order Assistance
Need Quick Cancellation or Status?
Remember: Fresh flowers must be modified/cancelled within 30 minutes, and living plants have a 12-hour window. Please message our hotline directly for immediate priority handling.